Shipping policy
1. Processing Time
Each order is processed within 3-5 business days.
For custom orders, processing times may vary. We’ll provide an estimated timeframe once the design is confirmed.
2. Shipping Options & Costs
Standard Shipping (UK): We offer free shipping within the UK. Orders typically arrive within 3-5 business days.
International Shipping: We offer international shipping to select countries. Delivery times and shipping cost vary depending on location, typically arriving within 7-14 business days.
3. Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number, so you can keep an eye on its journey.
4. Customs & Duties
International orders may incur customs fees, import duties, or additional charges based on your country’s regulations. These costs are the customer’s responsibility. We recommend checking with your local customs office for details.
5. Delivery Issues
If you haven’t received your order within the estimated time frame, please email us at yo@angelswearnada.com, and we’ll do our best to assist you.
For any lost or damaged items, please contact us as soon as possible with your order number and photos of the issue, if applicable.
6. Studio Pickup (London)
If you’re based in London, we offer a free pickup option from our East London studio. Please select this option at checkout, and we’ll contact you with pickup details once your order is ready.